Not happy, Jane - online consumer complaint response in Germany and Australia
Contribuinte(s) |
Edwards, R |
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Data(s) |
2005
|
Identificador | |
Publicador |
Monash University |
Relação |
Healy, Marilyn & Schmelter, Lydia (2005) Not happy, Jane - online consumer complaint response in Germany and Australia. In Edwards, R (Ed.) Australia and New Zealand International Business Academy (ANZIBA) Conference 2005, 10-11 November 2005, Australia, Victoria, Melbourne. |
Fonte |
QUT Business School |
Palavras-Chave | #150308 International Business #Customer Complaint, Germany, Australia, Online Complaints |
Tipo |
Conference Paper |