687 resultados para Teaching-service relationship
Resumo:
HENRIQUES, Regina Lúcia Monteiro.2011. 182 f. Tese (Doutorado em Saúde Coletiva) Instituto de Medicina Social, Universidade do Estado do Rio de Janeiro, Rio de Janeiro, 2011. Este estudo trata dos processos de mudança na formação em saúde, especialmente das questões político estruturais da articulação do ensino e da extensão para a construção de estratégias de transformação dos cursos da área da saúde. Tem por objetivos analisar as perspectiva dos sujeitos envolvidos na transformação curricular no que diz respeito à articulação entre práticas de ensino, extensão universitária e saúde, a constituição de novos cenários de prática e sua relação com a extensão universitária, assim como examinar os sentidos atribuídos pelos sujeitos aos processos políticos internos e externos às instituições de ensino. Parte-se da compreensão de que há em andamento um grande movimento de lutas pela mudança na formação em saúde e de algumas das ideias que têm sido discutidas e difundidas na defesa da reorientação da formação em saúde baseada em princípios e diretrizes consoantes com a política de saúde e com a defesa de direitos de cidadania. Baseia-se em concepções de espaço cotidiano das instituições de formação superior em saúde e dos serviços de saúde e outros cenários de prática. Reflete sobre a responsabilidade política das instituições formadoras e da extensão universitária como lugar de tornar públicas as posições e valores defendidos para as práticas do cuidado e da relação social e política da universidade. Para a operacionalização do estudo, foram escolhidas duas instituições universitárias que se apresentaram e que foram selecionadas no programa do Pro-Saúde. Foram realizadas entrevistas com roteiro semi-estruturado com protagonistas de processos de mudança na formação nestas instituições, em três profissões da área da saúde, enfermagem, medicina e odontologia. Fez-se analise hermenêutica a partir dos sentidos que foram atribuídos a estas experiências concretas pelos atores que as empreenderam. Definiu-se três categorias de análise, a dimensão das políticas governamentais de incentivo a mudanças na formação em saúde e os efeitos das mesmas para as instituições de ensino; a ampliação de cenários de prática, as estratégias de aproximação entre os mundos do ensino e do trabalho e se significaram novas práticas de cuidado; relação existente entre os processos de transformação curricular e a extensão universitária. A extensão vem adquirindo protagonismo na construção de dispositivos de enfrentamento e superação das dificuldades e resistências nos processos de transformação curricular, além de criar com relativa liberdade novas possibilidades espaciais e conceituais para o cuidado em saúde, porém pelos próprios sentidos que assume desde a invisibilidade até a redenção da universidade sua baixa institucionalidade e reflexão impede que sua potencialidade seja tomada como aliada nestes processos de modo mais sistemático e impactante.
Resumo:
The present study aimed to analyze the vision of tutors from a university hospital about supervised internship in nursing. It is a descriptive nature research with qualitative approach, developed at the University Hospital Onofre Lopes (HUOL), located in Natal/RN. The population was composed of eleven assisting nurses engaged the precentorship of undergraduate course students in nursing, from the Federal University of Rio Grande do Norte (UFRN). For the empirical research, conducted in the period from September to November 2013, the semi-structured interview involving questions directed to the stage was used, as advocate the national curriculum guidelines, as regards this curricular component. With the consent of the institution where the study has been developed and approved by the Research Ethics Committee of UFRN, as n° 17800613.9.0000.5537, besides CAAE signing an informed consent by participants. The analysis of the information was held from the analysis of content, thematic mode. Thereby four categories were defined a priori, namely: the supervised internship in the vision of nurses; To be preceptor; The internship concerned: contributions and difficulties; Do the institutional actors communicate? The results indicate that in the view of the supervised internship preceptors is a sine qua non for the training of nurses, considering that it prepares for professional life. Besides being a moment conducive to the exercise of management and a greater rapprochement between theory and practice, stimulates the preceptor to upgrade to better exercise the function and also provides an exchange of knowledge between students and tutors, thus contributing to optimize the service. Nevertheless, the respondents indicate the existence of a distancing and little communication with the academic institution. In summary, it is realized that the nurses understand the importance of its function of tutors and supervised stage for vocational training. It is necessary, however, to reflect on the paths to be pinched in the confrontation of difficulties in this process, especially as regards the teaching/service relationship, which, while remaining at a distance, strengthens the existing dichotomy between theory and practice
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Business Service Management describes the emerging discipline dedicated to the IT-enabled management of services as corporate assets. Business Service Management deals with the service orientation of the organisation and the provisioning and use of business services. The term business service describes an autonomous transformational capability that is offered to and consumed by external or internal customers for their benefit. The prefix ‘business’ stresses that such a service has a market value, requires the ability to be managed internally as a corporate asset and that its implementation is technology-agnostic. While business services (or so called capabilities) have attracted the attention of many vendors and organisations, a lack of understanding of the activities required for the successful management of such business services remains a critical issue. In order to fill this gap, a framework consisting of Service Lifecycle Management, Service Value Management, Service Relationship Management and Service Enablement is proposed. This Framework has the potential to provide organisations with the much needed guidance in their attempts to convert current IT-driven service initiatives into successful service-centric business models.
Resumo:
This paper looks at the decision-making process that determines the amount of effort frontline service employees will expend in delivering a service in a business-to-business context. Using theories in behavioural economics and interactional and social psychology, the paper develops and presents a model of employee decision-making. Managerial implications, which have the potential to enhance the marketing of business-to-business services and directions for future research in this area, are indicated.
Resumo:
Purpose - This study investigates the relationship marketing (RM) strategy of a retail bank and examines whether - after its implementation - customer relationships were strengthened through perceived improvements in the banking relationship and consequent loyalty towards the bank. Design/methodology/approach - A survey was conducted on two profitability segments, of which the more profitable segment had been directly exposed to a customer oriented RM strategy, whereas the less profitable segment had been subjected to more sales oriented marketing communications. Findings - No significant differences were found between the segments on customers’ evaluations of the service relationship or their loyalty toward the bank. Furthermore regression analysis revealed that relationship satisfaction was less important as a determinant of loyalty in the more profitable segment. Research limitations/implications - This study was conducted as a case study of one specific branch of a bank group in Finland, which limits the external validity of its results. It was not possible to ascertain if, or to what extent, customers of the more profitable segment had received the intended RM treatment. Other limitations are also discussed. Practical implications - Customer orientation is desirable within retail banking and more studies are needed on the differential drivers of loyalty across customer profitability segments. By identifying the aspects of a banking relationship that are more highly valued among more profitable customers than among less profitable customers, bank managers would be able to more effectively devise appropriate strategies for different segments. Originality/value - The study contributes to the RM literature and marketing of financial services by providing empirical evidence of the effects of RM activities on customer relationship perceptions in different profitability segments.
Resumo:
Los procesos de formación de profesionales de salud idóneos en el mundo, complementan su conocimiento entre dos componentes fundamentales, un componente teórico y el otro componente práctico. La formación que recibe en las aulas y la realización de las prácticas académicas a las cuales pueda acceder, le permite al estudiante trasformar el conocimiento académico adquirido en conocimiento cercano a la realidad y con fundamento profesional, razón por la cual las Instituciones Educativas tienen la responsabilidad de formar profesionales que sean capaces de desempeñarse en componentes sociales, administrativos y prácticos. Dentro de las ventajas que aporta la realización de las prácticas en la formación de los profesionales en salud se reconocen: la posibilidad de tener una visión de la responsabilidad del trabajo a la cual se van a ver enfrentados, desarrollar habilidades de interrelaciones sociales, incrementar su nivel de madurez, desarrollar e implementar estrategias de supervisión y así lograr el reconocimiento personal del nivel de confianza en su desempeño. Sin embargo también se puede convertir en un aspecto negativo si la práctica no se desarrolla de manera adecuada y si no logra tener una integración exitosa con el conocimiento teórico. Para el caso de la formación de talento humano en salud, el espacio utilizado para la realización de estas prácticas son las Instituciones Prestadoras de Servicios de Salud, deben ser lugares que les faciliten a los estudiantes encontrar una relación integral entre la formación teórica y su aplicación a la práctica profesional, de esta manera el estudiante podrá incrementar su preparación específica. Las prácticas académicas tienen interés en la formación de profesionales y representan un período donde el estudiante se convierte en sujeto entre la Institución Educativa y la Institución Prestadora. Es un espacio de inducción que le permite al estudiante realizar una evaluación de sí mismo y a la vez puede evaluar el entorno donde se va a desarrollar en su colectivo profesional. El objetivo de esta investigación es desarrollar una herramienta técnica que le permita a la Dirección facilitar la supervisión, el monitoreo y la evaluación de convenios de Docencia-Servicio en las Instituciones Prestadoras de Servicios de Salud, garantizando el respeto a los derechos de los usuarios, la calidad de los servicios prestados, la seguridad del paciente y la humanización de la atención, aspectos que no pueden ser afectados negativamente por el desarrollo de las prácticas académicas. Todas las actividades asistenciales que sean desarrolladas por estudiantes en la realización de su práctica profesional, deben ser realizadas bajo una estricta supervisión de docentes y de personal especializado responsable de la prestación del servicio, dando cumplimiento con el Sistema de Garantía de la Calidad del Sistema de Seguridad en Salud en Colombia.
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The Family Health Strategy (ESF) is emerging as a possible restructuring of services and new practices of intervention in health care; it requires skilled professionals to work with that framework. Within this purpose, we established the Education Programme for Work and Health (PET-Saúde), in order to integrate teaching and service activities, focusing on primary care. On this basis, the aim of this work is to apprehend the social representation of nurse, doctor and dentist (Project PET-Natal Health RN preceptors) on the ESF, while practice field of them. It is a descriptive and exploratory study, with a qualitative approach, carried out in 07 Family Health Units (USF) included in the PET-Saúde Natal (RN). The population was composed of 35 professional components of the primary care team with bachelor's degree of the USF linked to this project. The sample was composed of 05 nurses, 05 physicians and 05 dentists, for a total of 15 subjects. Data were collected through three instruments: the drawing-themed story, a semi-structured individual interviews and field diary. The data relating to the identification of the subjects were entered and tabulated by the Microsoft Excel software 2007 version. The drawing analysis and interpretation is given by the significance attributed to the resource chart from title and keywords assigned by the subjects, considering the ESF as an inductive term. The stories and interviews were transcribed and typed and then subjected to read/listen the material and a lexical analysis through Alceste. After this process, the discursive material was analyzed and discussed by theoretical and methodological feature of the Social Representations theory. The majority of health professionals were female, aged between 46 and 52 years old, married, income less than six minimum wage, time since graduation ranged from 22 to 29 years and working time in the ESF range from 02 to 11 years. From the classification system ALCESTE were selected categories identified by: Category 1 - ESF: relations and territory; Category 2 - Training and bond profile; Category 3 - Working process in the ESF; Category 4 - Articulation between teaching and service; Category 5 - Health care and disease prevention. The representational field construction, while a process, followed the logic of structural cores in existing categories. In this sense, it is clear that the ESF is an environment rich in diversity, experience and relationships with potential such as the relationship "very subject-subject" and the link established between professional-community, but also has some weaknesses such as poor working conditions, lack of popular participation and management support, thus difficulties in the achievement of teamwork. Being essential to that end, the teaching-service aimed at the formation of a new health professional able to work in the ESF. In this research, the training of the representational field encountered a diversity of structural cores, or thoughts on training, about the ESF because of the greater emphasis on the here and now of the interaction between health professionals, the ESF, the community, PET Health-UFRN and students, emphasizing that such proposals are still considered as concepts in the context of recent health and that, therefore, are not fully realized in the social imaginary
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Este trabalho consiste em estudar a prática clínica e institucional na formação do psicólogo sob a perspectiva da integralidade em saúde no Hospital Universitário João de Barros Barreto - HUJBB. A escolha do campo de estudo deveu-se ao conhecimento do hospital enquanto área de trabalho, assim como pelo fato deste ser um dos três únicos locais no SUS que servem de prática para o Curso de Psicologia da UFPA, onde se propicia aos alunos terem contato com a prática clínica e institucional, aplicando referenciais teórico-metodológicos de Psicanálise, análise institucional, processos grupais e de comunicação e conhecimentos de Saúde Pública. Utilizando-se da abordagem qualitativa, os procedimentos de coleta de dados foram a entrevista semi-estruturada, os questionários e a observação participante. Entre os aspectos relevantes o estudo observou: a fragmentação constante do trabalho dos diversos profissionais envolvidos e a busca do psicólogo por um espaço mais consolidado e articulado de atuação na equipe de saúde; a falta de conhecimentos prévios de saúde coletiva por parte dos discentes motivando um esforço concentrado dos supervisores e orientadores de campo na relação ensino-serviço; o sucateamento das instalações físicas e dos equipamentos do hospital gerando dificuldades, mas, simultaneamente, estimulando uma subjetividade expressa na colaboração entre funcionários e alunos; o esforço do Serviço de Psicologia em reconduzir o trabalho centrado no ato médico e no corpo enfermo para uma atenção marcada pela relação com o paciente como sujeito e para os distintos modos de subjetivação psicopatológicos que constituem o problema teórico-metodológico colocado para sua eficácia psicoterápica; e, por fim, sua inserção nas equipes multiprofissionais. A trama formada pelo conjunto desses protagonismos configura o desafio do psicólogo, junto com os demais profissionais, para compreender e levar a cabo a integralidade da atenção, em exercício permanentede construção no hospital. Dois teóricos destacam-se na argumentação que problematiza a atenção integral no hospital - Canguilhem, para a discussão do conceito de saúde enquanto possibilidade de viver em conformidade com o meio e Winnicott, na perspectiva clínica possível nesse ambiente.
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O objetivo central deste estudo é analisar como o trabalho docente, desenvolvido por professores da Universidade Federal do Pará, materializa a contrarreforma da educação superior que tem como uma de suas centralidades a privatização/mercantilização da universidade pública. Considera que a investigação sobre o trabalho docente universitário, alterado em função do processo de contrarreforma da educação superior, pressupõe a compreensão da totalidade social, com seus condicionantes estruturais e conjunturais, ou seja, inserido no modo de produção capitalista. Dessa forma, analisa o trabalho docente, considerando sua natureza e especificidade, enquanto fração da classe-que-vive-do-trabalho, no contexto da crise estrutural do capital e do consequente processo de reestruturação produtiva, com a constituição do regime de acumulação flexível. Destaca o processo de contrarreforma da educação superior brasileira, orientada por organismos internacionais, principalmente o Banco Mundial, e efetivada a partir da atual LDB. Apresenta como hipótese de Tese que é, principalmente, por meio do trabalho docente que a contrarreforma da educação superior se efetiva, sendo que nesse processo, os professores identificam as mudanças em seu trabalho como consequência da privatização/mercantilização da universidade pública, porém, hegemonicamente não percebem que essas modificações estão articuladas na estrutura societal capitalista, legitimando, assim, a mesma. Dessa forma, com base em suportes teórico-metodológicos do materialismo histórico-dialético, analisa a concepção de universidade dos trabalhadores (a partir de indicadores, tais como: democracia, autonomia, prestação de serviços, relação universidade e mercado), para compreender os fundamentos político-ideológicos do trabalho desenvolvido por professores universitários. Foram utilizados dados estatísticos, documentos e entrevistas com docentes da Universidade Federal do Pará, analisados com base nos postulados bakhtinianos, da Análise do Discurso. Em suma, a pesquisa desenvolvida confirmou a hipótese de Tese anunciada, com o acréscimo da seguinte conclusão: o trabalho docente universitário insere-se no contexto da luta de classes e, assim sendo, essa resistência também implica na reafirmação de uma universidade pública e gratuita, diretamente vinculada aos interesses da classe-que-vive-do-trabalho.
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The health paradigm, consolidated in the last century, directed the training of health professionals, educated under the aegis of the Flexnerian training, fragmentary and hospital-centered model. However, it proved to be insufficient to meet the demands of the Unified Health System and the population. In this sense, the National Curriculum Guidelines for Undergraduate health courses emerge as a normative framework in proposing a new professional profile, as well as the recommendation of strategies for the restructuring of curricula and teaching practices, and one of them is the teaching-service integration. Therefore, the aim of this study was to investigate the process of training of Physiotherapy course students of the Federal University of Paraíba with the guiding principle of teaching-service integration, considering DCN. In this sense, the chosen method was a case study with qualitative approach. The sample was intentional, including all faculty members of the permanent staff of the Department of Physiotherapy at UFPB, linked to curriculum components whose practice scenarios occur in the SUS network and time longer than one year in that component. The data collection technique was the semi-structured interview. Data analysis was performed using the content analysis technique. The following categories were considered: professional training for SUS, integration of students to the SUS network services, the relationship between theory and practice in the training of physiotherapists, teaching and health professional partnership in the teaching-learning process and programs of training reorientation and their integration with the course. The results allowed identifying positive points in the teaching-service integration: recognition of the importance of integration activities between university and health services based on the insertion of students in the network, the combined actuation with health service professionals and the opportunity to work in a multidisciplinary team; the existence of structured and organized School Network; participation of students and teachers in government programs that offer the experience of insertion in the labor market. The following weaknesses stood out: difficulties in agreement, planning and evaluation of activities by the service; gap between theoretical and practical activities; lack of definition of roles of teacher and health service professionals in the training process and the fragile relationship of reorientation of vocational training programs with the curricular activities of the course. The teaching-service integration as a guiding principle in the analysis of the formation of physiotherapists reveals limits and possibilities for training that meets the health needs of the population. Thus, the choices of educational institutions regarding the care model have an influence on health practices, as well as the commitment by management and services and the permeability to social control instances decisively contribute to the improvement in the training of future professionals. Thus, the commitment of all involved for the effective change in the training process of health paradigm is indispensable.
Resumo:
The health paradigm, consolidated in the last century, directed the training of health professionals, educated under the aegis of the Flexnerian training, fragmentary and hospital-centered model. However, it proved to be insufficient to meet the demands of the Unified Health System and the population. In this sense, the National Curriculum Guidelines for Undergraduate health courses emerge as a normative framework in proposing a new professional profile, as well as the recommendation of strategies for the restructuring of curricula and teaching practices, and one of them is the teaching-service integration. Therefore, the aim of this study was to investigate the process of training of Physiotherapy course students of the Federal University of Paraíba with the guiding principle of teaching-service integration, considering DCN. In this sense, the chosen method was a case study with qualitative approach. The sample was intentional, including all faculty members of the permanent staff of the Department of Physiotherapy at UFPB, linked to curriculum components whose practice scenarios occur in the SUS network and time longer than one year in that component. The data collection technique was the semi-structured interview. Data analysis was performed using the content analysis technique. The following categories were considered: professional training for SUS, integration of students to the SUS network services, the relationship between theory and practice in the training of physiotherapists, teaching and health professional partnership in the teaching-learning process and programs of training reorientation and their integration with the course. The results allowed identifying positive points in the teaching-service integration: recognition of the importance of integration activities between university and health services based on the insertion of students in the network, the combined actuation with health service professionals and the opportunity to work in a multidisciplinary team; the existence of structured and organized School Network; participation of students and teachers in government programs that offer the experience of insertion in the labor market. The following weaknesses stood out: difficulties in agreement, planning and evaluation of activities by the service; gap between theoretical and practical activities; lack of definition of roles of teacher and health service professionals in the training process and the fragile relationship of reorientation of vocational training programs with the curricular activities of the course. The teaching-service integration as a guiding principle in the analysis of the formation of physiotherapists reveals limits and possibilities for training that meets the health needs of the population. Thus, the choices of educational institutions regarding the care model have an influence on health practices, as well as the commitment by management and services and the permeability to social control instances decisively contribute to the improvement in the training of future professionals. Thus, the commitment of all involved for the effective change in the training process of health paradigm is indispensable.
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In order to sustain the rural education community, access to high quality professional development opportunities must become a priority. Teachers in rural areas face many challenges in order to access professional learning equitable to their city counterparts. In the current climate, the Federal government of Australia is committed to initiatives that support the use of ICT in education. These include initiatives such as the Digital Education Revolution, including the National Broadband Network. This "revolution" includes the committal of $2.2 billion funding over six years from 2008 - 2013 which purports to bring substantial and meaningful change to teaching and learning in Australian schools. Of this funding, the Prime Minister (former Minister for Education), Julia Gillard, has committed $40 million of the total budget to ICT related professional development for teachers. But how will rural teachers ensure they get a piece of the PD pie? Access to professional learning is critical and isolation from colleagues, professional associations and support structures can affect the retention of teachers and in turn affect the sustainability of rural communities. This research paper describes the findings of the first phase of a study that investigates access to professional learning from rural and remote areas of Western Australia, the efficiencies of this approach including teacher perceptions and possible opportunities for improvement through the application of technologies. A survey instrument was administered and the results from104 principals and teachers within the Remote Teaching Service and the Country Teaching Program of the Department of Education and Training (WA) are discussed. Qualitative data was collected by semi-structured interviews and emailed questionnaires. Phase One findings highlight the principals and teachers? perceptions of their access to professional development opportunities, professional learning communities and their use of information and communication technologies (ICT) to bridge the gap
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O presente estudo que trata da formação e docência na educação infantil tem por objetivo realizar uma análise da percepção das docentes deste segmento acerca da infância, da educação infantil e do currículo para educação infantil, com vistas a observar as diferenças ocorridas em sua prática pedagógica após o ingresso no curso de licenciatura em pedagogia oferecido pelo PROGRAPE-UPE. Nele busca-se responder a seguinte questão norteadora: “Como se encontra a prática pedagógica e a percepção dos educadores para com a Educação Infantil e a importância do currículo para esse segmento educacional?”. Assim, direcionamos o aporte teórico desta pesquisa para questões como a história da educação infantil, em que buscamos traçar os primeiros passos desta no Brasil, em seguida traçar nossas considerações para concepção de criança ao longo dos tempos até chegar a percepção que se tem atualmente sobre a mesma, sobretudo como sujeito da relação de ensino-aprendizagem, onde buscamos a contribuição deixada por importantes teóricos como Piaget, Vygotsky e Wallon. Além disso, também direcionamos nosso olhar ao atual processo educacional da infância tendo em vista a função e reorganização curricular, em que delineamos algumas considerações sobre a história do currículo, e assim adentrarmos na abordagem do currículo para a educação infantil, tendo-se por base a importância da observação de seus três eixos junto a este segmento. E, por fim, tratamos da atuação docente e da importância da formação para aqueles que trabalham na educação de crianças entre 0 (zero) e 6 (seis) anos de idade. Neste percurso, a metodologia utilizada foi a pesquisa bibliográfica e documental, bem como, a pesquisa de caráter qualitativo, onde o instrumento de coleta de dados foi a entrevista, a qual foi realizada com uma amostra de 6 (seis) docentes da educação infantil, cuja avaliação foi feita com base na análise do discurso; de maneira que, ao seu final, pudemos perceber a importância do curso de formação tendo em vista um melhor entendimento por parte das docentes entrevistadas acerca da infância, da educação infantil e do currículo, bem como na melhoria de sua prática.
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It is a descriptive study with a qualitative approach aimed at understanding the impact of the teaching / service between the Nursing College of University of Rio Grande do Norte (FAEN / UERN) and health services in the city of Mossoró / RN on student s learning process. Hence, it was inquired to rescue and over-elaborate the trajectories experienced by students who were graduating in the year of 2009 the Nursing graduation course. It was used, as guidance tool a questionary with both open and objective questions to support the data collection. The data analysis was accomplished based on the precepts proposed by Bardin. The research revealed a clear need of bond establishments with the involvement of the students on services as well as professionals inserted on Academy, in a way that knowledge can be built collectively and the difficulties can be eased.
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This research aims to analyze, in the view of students, the pedagogic project of undergraduate nursing course, of UFRN, and its articulation with the SUS, in an attempt to understand the issues that permeate the teaching and learning of nursing. This is a qualitative study that used the focus group technique as a tool to collect empirical data. There were three meetings, where we had the collaboration of 23 graduating students from the eighth period of the semester 2009.1. For the analysis of information, we use a theoretical framework based on curriculum guidelines and basic principles of the SUS, making the analogy of the results with the metaphor of Greek mythology, Ariadne's thread, in dialogue with authors who discuss education as a transformative practice. Thus, the texture of the yarn was built of five thematic fields: joint the pedagogic project with the SUS; the teaching/service and theory/practice relation; interdisciplinarity or transdisciplinarity; didactic/methodological and relational approaches; and co-participation of students in the pedagogic project. According to the discussions, we find many difficulties in the teaching and learning process of undergraduate nursing in UFRN to strengthen the SUS, including: dislocation of educational institutions with services, professionals, managers and community; dichotomy between theory and practice; reality of services as a learning field and working process in health; posture adopted by professionals, teachers and other subjects included in the process of health education; decontextualization and fragmentation of teaching with the practice in health and nursing; excessive use of very illustrative methodologies, but little problem-solving; difficult and precarious situation in the relations between teachers and between teachers/students, regarding the acceptance of differences; absence of participation of students in the evaluation process and conduct of the educational project in progress. In this sense, we understand the need an auto-reflexive act of teaching and conducting collective pedagogical course with a view to achieving the SUS. Thus, it is necessary to support practices motivated by the polyphonic dialogue and the exercise of symbiosis and autopoiesis of subjects/actors jointly responsible for the ongoing process of learning for life.