A humanização da saúde no cotidiano de usuários da estrategia saúde da família

This research assumes that for changes in health practices directed to an integral care, is crucial humanization, participation and autonomy of service users. In this sense, the research had investigated the issue of humanization involving users of the Family Health Strategy (FHS) in city of Mossoró, having as objectives: to analyze the perceptions of users on humanization in the production of health care in daily of Family Health Strategy, from these perceptions, identify elements featuring humanized and non-humanized in everyday practices related to production of health care; relate perceptions of users about humanization with the notions of extended clinic and social participation present in the National Humanization Policy (NHP); identify difficulties and potentialities in the production of health care from the perspective of humanization. It was a qualitative approach to data collection and it was used the methodology of Network Analysis of Everyday Life (NAEL), which allowed the questioning of health practices through an interactive discussion involving participants subjected. The analysis of data through the technique of content thematic analysis was performed and the results were interpreted related the Extended Clinic references and the users participation, related with the Gift Theory discussed by Marcel Mauss. The results indicated senses humanization linked to affection, reciprocity and honesty, highlighting as essential to humanized practices the trust, bonding, listening, dialogue and accountability. Were also mentioned other elements related to the organization of health services such as access and good functioning of the health services. The difficulties and potentialities show structural deficiencies of the health system and changes in the labor process. The participation of users deconstructing and reconstructing concepts remainder humanization in the production of health care is a key factor for the sedimentation of what is proposed in the HNP. Using the privileged space of the FHE to create more active people and understanding their needs and demands, is possible path to build a participative management

Humanização da saúde na formação de profissionais da fisioterapia

Introduction: the relationship between professional and patient oriented by humanization standards is a current issue in health research, since this relationship influences the processes of physical recovery, pain reduction and quality of life of individuals. However, this is not observed in most graduate programs in health, which emphasize knowledge and methods in the traditional Cartesian thinking. Objective: to evaluate the importance of contents and practices with a focus on issues of embodiment and alterity, from the perspective of the humanization of health in Physiotherapy courses. Method: we used a qualitative method and data were collected through semi-structured interviews conducted by five randomly selected physiotherapists, aged between 23 and 36 years, with professional experience between two and thirteen years. The questions were on: physical therapy, physical therapist and patient relationship, work pace, involvement in trade associations, field and insert content and practices of the humanization of health in undergraduate courses. Result: the Physiotherapy graduate courses do not prepare the professional to take a close bond with patients. The application of techniques and protocols are focused on knowledge and do not apply to skills related to living together. Conclusion: the curriculum of graduating courses in health should be revised to expand the capacity of the students to become a professional who take care of patients and act as mediator between techniques and protocols, from the perspective of humanization of health, which requires contents and procedures based on embodiment and alterity.

Humanização da saúde: impacto de estratégias lúdicas e anímicas no estado de humor de trabalhadores do SUS

Humanization is a decisive factor for the positive conditions in the work environment related to the health sector, however, few initiatives take into consideration this aspect in different areas of knowledge, including the field of Human Kinetics. Thus, this study, which has a qualitative nature, aimed to identify the mood of employees from Sistema Únicos de Saúde - SUS, using evidences based on experiences of a playful and animistic activities. The study was conducted through bibliographical and exploratory research, using as a tool two-phase data collection the Brunel Questionnaire (BRUMS). Part of this study included an international sample compose of SUS participants from Araras city, having as criteria employees associated with SUS longer than one year. Participants experienced an animistic and recreational activities program and the instrument was applied before and after these experiences. Data was descriptively analyzed through the Thematic Content Analysis Technique. The results showed that the recreational and animistic activities can positively improve the mood of workers in the health sector, indicating the importance of developing new humanization strategies in health ambit. This study suggests new actions in public policy, able to encourage longer or even continuous interventions in the daily journey of health workers

As construções simbólicas dos profissionais da saúde sobre humanização: um estudo no campo das representações sociais

Diante dos avanços que hoje se vive na sociedade tecnológica, globalizada, informatizada e marcada por avanços científicos parece ser uma verdadeira anomalia tratar do tema humanização na saúde. Entretanto, a questão toma assento nas diversas discussões que envolvem a problemática da saúde e, sobretudo, das diretrizes governamentais que a envolvem, enquanto aposta ético-política de Estado. Esta investigação teve como objetivo analisar o processo de humanização no campo da saúde a partir das construções simbólicas produzidas e das experiências vivenciadas por profissionais de saúde. O estudo teve como campo um hospital universitário federal, com a Política Nacional de Humanização implantada e, como sujeitos, profissionais de saúde que desenvolviam suas atividades laborais nesse mesmo campo. O desenho da pesquisa foi qualitativo, do tipo exploratório-descritivo, assumindo como referencial teórico a Teoria das Representações Sociais e também se amparando numa perspectiva filosófica. A coleta dos dados foi realizada utilizando as técnicas de questionário para caracterização dos sujeitos (n=24); e entrevista em profundidade (n=24). Os dados foram submetidos às análises de conteúdo e hermenêutica. Nos resultados destacam-se quatro eixos temáticos: atributos teóricos do conceito de humanização; atributos práticos do conceito de humanização; atributos práticos reais e ideais do processo de humanização e; fatores determinantes do processo de humanização. As representações sociais sobre a humanização no campo da saúde apreendidas neste trabalho encontram-se definidas a partir de dois conceitos: a humanização como a assistência voltada para o ser humano de forma integral/singular e; a tríade processo de humanização-estratégias para a humanização-facilidades versus dificuldades para a humanização. Destaca-se no significado da humanização a perspectiva humanista e naturalista e os fatores sociopolíticos, humanos e relacionados à gestão, como dimensões que interferem na promoção da humanização da assistência. Conclui-se que o grupo de trabalhadores da saúde estudado concebe a humanização de forma transcendente, a despeito dos próprios limites, possibilidades, fragilidades, desigualdades, mas que, ainda assim, preserva a capacidade de idealizar e, quiçá, sonhar

A política de humanização e a estratégia saúde da família: visões e vivências

This study approaches the topic of humanization in health that involves the set of policies implemented by the Ministry of Health in Brazil. Its aims are directed towards a reflection on the guiding theoretical and organizing axes of the National Humanization Policy (NHP) and their repercussions on municipal health policy of Natal, Brazil; an analysis of the results of the policy at the local level; knowledge of the views and experiences of the humanization agents in the daily work process and identification of the main challenges of the policy. The empirical field of investigation was the Family Health Strategy (FHS) of the city of Natal. The assumption of the study is that the FHS has produced local experiences with potentialities that must not be wasted, in which there are difficulties and discrepancies between the real and proposed model. The contradictions and challenges in the social and political context of Brazil in the early XXI century and their consequences in the field of health reflect anti-utilitarian aspects anchored strongly in the theoretical concepts of Boaventura de Sousa Santos about the sociology of privations and emergencies as well as of the work of translating. The predominantly qualitative approach collects some complementary quantitative data. The study procedures used were the following: bibliographic research; documental research; interviews; and direct observation. Interpretation of the information obtained was based on documental analysis and on the symbolic cartography of the social representations. Cartographic evidence suggests that practices still take place under dehumanizing conditions that compromise the quality of care given. However, there is a movement aimed at changing the work process that has been strengthening the link and widening the measures developed, incorporating new directions in diversity, integrality and solidarity. The map drawn shows a reality manifested by explicit intentions in a political agenda, by concrete solutions marked by an assortment of difficulties and expressed in the words of the agents and by latent clues identified in successful local experiences, posing many challenges for the consolidation of the proposed changes

A humanização na atenção básica de saúde: visão de um grupo de idosos de Araçatuba-SP

Pós-graduação em Odontologia Preventiva e Social - FOA

A humanização no Pronto Socorro do Hospital das Clínicas da Faculdade de Medicina de Botucatu sob a perpectiva dos profissionais de saúde

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Percepção da humanização das condições de trabalho por trabalhadores de enfermagem da unidade de terapia intensiva adulto

Pós-graduação em Enfermagem (mestrado profissional) - FMB

O apoiador caipira: o desafio/arte de articular redes regionais de saúde a partir de territórios/desejos singulares

Pós-graduação em Psicologia - FCLAS

As ouvidorias de saúde pública no Estado do Pará: uma relação dialógica entre governo, medicina e sociedade?

Esta Dissertação tematiza sobre as ouvidorias de saúde pública como um espaço de participação cidadã na gestão administrativa, indagando se acontece uma relação dialógica entre governo, medicina e sociedade, na perspectiva de aproximação da gestão e serviços prestados pela saúde pública, de acordo com a Política de Humanização do SUS. A hipótese norteadora do estudo é a de que com a participação popular, através das ouvidorias, são produzidas transformações nas práticas desempenhadas pelos diferentes atores na configuração das práticas no cuidado em saúde, em aproximação com os princípios e estratégias de Humanização do Sistema Único de Saúde, com capacidade de tensionar os papéis constituídos no contexto biomédico que se constituiu como predominante, a partir dos fins do século XVII. Objetiva identificar as contribuições efetivas da atuação das ouvidorias de saúde pública, na construção e execução de novas práticas da saúde, de acordo com a PNH. Foi desenvolvida em quatro capítulos, que tratam da participação social e da história das ouvidorias de saúde pública, no Brasil, do SUS e da Política de Humanização na Saúde,da pesquisa propriamente dita e as considerações finais. A investigação, com desenho qualitativo e exploratório, visa a conhecer, descrever e compreender a realidade da política de humanização nas instituições de saúde pública no estado do Pará, por intermédio das demandas das ouvidorias em um processo de ampliação de mecanismos democráticos de controle social das políticas públicas de saúde. Entre os resultados alcançados nesta pesquisa, cita-se que as Ouvidorias de Saúde Pública têm o claro compromisso de se tornarem instituições de excelência e cumprirem o seu papel na promoção do diálogo entre o estado, a medicina e a sociedade. Quanto a esse processo colaborar na construção de novas práticas em saúde, não se identificam grandes efetividades, porém, serve como valor simbólico de representatividade de acessibilidade de comunicação e diálogo sem burocracia entre sociedade e gestão pública é significativa. Observa-se a necessidade da gestão da saúde pública, no sentido de se organizar em suas várias instâncias.

Humanização da assistência ao paciente crítico: revisão integrativa da literatura

This study aimed at analyzing the scientific production on health care humanization in intensive-care and emergency units based on publications in national journals. Therefore, this is an integrative review of the national literature. The online database Literatura Latino-Americana do Caribe em Ciências da Saúde - Literature in the Health Sciences in Latin America and the Caribbean (LILACS) based on the Health Virtual Library (BVS) platform was used to select articles. The final sample in this review consisted of 21 articles. The presentation of results and data discussion was descriptively performed and divided into three themes: communication with relatives and the team, caregiver humanization and, finally, the difficulties faced to implement humanization. As regards communication, it is seen by the authors as a fundamental strategy to ensure quality in intensive care, and it is placed as a central axis in the humanization policy. Concerning caregiver humanization, the physical and mental overload resulting from the work process in these units are factors that interfere with personal relations between team members as well as with that between team members and patients. Among the difficulties faced for implementing humanized care for critical patients are the units’s physical and organizational structures, technology and health care professionals’ education, which is centered on the biomedical model. It was concluded that communication is considered to be fundamental for humanization of the care provided to critical patients, since it allows for the development of a network of meanings between patients, the team, families and the establishment. In order to implement care with humanized actions in urgency and emergency sectors, particularly in ICUs, it is necessary to change organizational culture and value health care professionals

Errâncias e itinerâncias de uma pesquisa avaliativa em saúde: a construção de uma metodologia participativa

The study presents the construction process of research methodology "Training in SUS Humanization: effects evaluation of training processes from institutional supporters on health productionin Rio Grande do Sul, Santa Catarina and São Paulo territories." There was a search for developing an appropriate evaluative practice to the training processes, a methodology that instead of evaluating on something, assessed along with the supporters who attended the training-intervention, a participatory methodology.Therefore, the constitution of the Research Interest Group was an eminent tool. Trained supporters comprised the research team to expand participatory possibilities of a large and dispersed group, producing interferences in the investigative process conduction, described and analyzed in the study.At the same time, their experiences interfered in the understandings they had until then about the intervention-training experiences and effects on their daily lives, after almost four years.Thus, the methodological approach was intrinsically linked to the construction of a subjectivity differentiated plan and necessarily collective, which shifted the position of supporters involved from mere data suppliers to a lateralityposition in relation to other actors.The trial afforded by participatory strategies allowed researchers and supporters to interfere and compose the evaluation scenario with remarkable performances throughout the investigative process.The survey configuration was like a bet on a given methodological architecture that, in seeking to overcome evaluator-evaluated logic produced information for (retro) feedingthe intervention triggered by it. In the formative dimension, it also went through working processes analyzed by supporters rescuing the indissoluble characteristic that health activities mobilize among intervening, training and reviewing.

A política nacional de humanização na produção de inflexões no modelo hegemônico de cuidar e gerir no SUS: habitar um paradoxo

Pós-graduação em Psicologia - FCLAS