A study on the Effect of Psychological Empowerment on Job Satisfaction and Job Related Stress Among the Bank Employees

The present research is carried out to understand how psychological empowerment, job satisfaction and job related stress are related.In banking sector, employees are less satisfied and less motivated than employees in other lines of work (Kelley, 1990; Bajpai, Naval and Deepak, 2004). The banking industry also suffers from high employee turnover rate (Branham, 2005; Nelson, 2007) and high level of stress (Chen and Lien, 2008). There are no adequate studies linking psychological empowerment and job satisfaction, stress, turnover etc. among employees of banking sector. Lack of psychological empowerment could be a reason for these problems faced by banking sector. Further majority of studies in psychological empowerment are carried out in manufacturing sector and studies in service sector are concentrated on hotel industry and hospitals. Empowerment takes different forms in different contexts (Zimmerman, 1995). In the light of above discussion, the present research is directed to explore the dimensions of psychological empowerment of employees in banking sector and to find out whether high psychological empowerment can increase job satisfaction and reduce job related stress among employees in banking sector

A study on the Effect of Psychological Empowerment on Job Satisfaction and Job Related Stress Among the Bank Employees

This study focuses on psychological empowerment of employees in banking sector because of the reasons stated below: Firstly, very little research has been conducted in understanding empowerment as a psychological construct. Majority of the studies have been conducted on the various empowerment practices in the organizations. Secondly, there is no empirical evidence that the empowerment practice will create a subjective feeling of empowerment within the individual. Employee empowerment will be effective only if the employees actually experience the empowerment. Even if the organizations have the empowerment practices like providing power and open communication it is not necessary that the employee is empowered. Empowerment describes only the condition of work environment. It does not describe employees’ response to these conditions. These responses form the basis for psychological empowerment

Work organization and the health of bank employees

The Brazilian banking sector has undergone an intense restructuring process and taken a leading position in the incorporation of new technologies and organizational innovations. Computerization in the industry, in association with forms of work organization, has resulted in changes that reflect on the workers' health. Based on the theoretical and methodological frameworks of historical and dialectical materialism, this qualitative study investigates the work conditions of bank employees in order to identify the extent to which changes in work organization interfere with these workers' health. Data were collected through interviews held with 11 bank employees. In addition to physical sickening due to occupational diseases directly related to work intensification, the results also show an increased incidence of mental suffering and a feeling of loss of professional identity. Work-related frustration, instability and concerns related to psychological pressure resulting from the need to achieve goals predominated in the reports.

How leadership and commitment influence bank employees' adoption of their bank's values

Retail banking is facing many challenges, not least the loss of its customers' trust and loyalty. The economic crisis is forcing banks to examine their relationships with stakeholders and to offer greater reassurance that their brand promises will be delivered. More than ever, banks need to stand for something positive and valued by stakeholders. One way to achieve this is through paying more attention to brand values. Our article explores how values are adopted by employees within a bank. When employees 'live' their brand's values, their behaviour during customer interactions reflects this, encouraging the strengthening of customer relationships. Specifically, we test the relationship between leadership style, employee commitment, and the adoption of values. Data was collected from a survey of 438 branch employees in a leading Irish retail bank. The study found that a structured and directive leadership style was effective at encouraging the adoption of the bank's values. Moreover, when employees are committed to the organisation, this has a significant impact on their adoption of values. Thus, this study supports the literature which suggests that leadership and commitment are prerequisites for values adoption. © 2011 Springer Science+Business Media B.V.

A 30-month worksite-based lifestyle program to promote cardiovascular health in middle-aged bank employees: Design of the TANSNIP-PESA randomized controlled trial

Cardiovascular disease (CVD) is the leading cause of death worldwide. With atherosclerosis as the underlying cause for many CVD events, prevention or reduction of subclinical atherosclerotic plaque burden (SAPB) through a healthier lifestyle may have substantial public health benefits. The objective was to describe the protocol of a randomized controlled trial investigating the effectiveness of a 30-month worksite-based lifestyle program aimed to promote cardiovascular health in participants having a high or a low degree of SAPB compared with standard care. We will conduct a randomized controlled trial including middle-aged bank employees from the Progression of Early Subclinical Atherosclerosis cohort, stratified by SAPB (high SAPB n = 260, low SAPB n = 590). Within each stratum, participants will be randomized 1:1 to receive a lifestyle program or standard care. The program consists of 3 elements: (a) 12 personalized lifestyle counseling sessions using Motivational Interviewing over a 30-month period, (b) a wrist-worn physical activity tracker, and (c) a sit-stand workstation. Primary outcome measure is a composite score of blood pressure, physical activity, sedentary time, body weight, diet, and smoking (ie, adapted Fuster-BEWAT score) measured at baseline and at 1-, 2-, and 3-year follow-up. The study will provide insights into the effectiveness of a 30-month worksite-based lifestyle program to promote cardiovascular health compared with standard care in participants with a high or low degree of SAPB.

The Bank man.

Description based on: Vol. 1, no. 9 (Nov. 1906); title from cover.

O mau humor na TPM: uma interpretação do feminino

Em O mau humor da TPM: uma interpretação do feminino propomos mostrar como são construídas algumas representações do feminino a partir da sua relação com a menstruação e discutir alguns significados culturais acerca dos transtornos de humor derivado de uma síndrome comumente conhecida como a tensão pré-menstrual. A partir de um recorte teórico do corpo e do olhar médico sobre este enquanto objetos das ciências sociais, isto é, como construções sociais, e tendo como orientação os estudos feministas, analisamos dois tipos de discursos circulantes acerca da menstruação, localizados nas camadas médias cariocas, no início do século XXI, que dizem representar ou dialogar com este corpo hormonal. Estes seguem duas direções diferentes: o primeiro discurso analisado é um livro de um médico, no formato de literatura de auto-ajuda, voltado para a discussão da inteligência hormonal; que pretende ser um modelo de subjetivação do feminino, baseado no olhar médico-científico. Este propõe um controle sobre o corpo, organizando o feminino a partir de idéias essencializadas as quais universalizam os corpos e tratam das descrições desse feminino como pré-determinadas por condições localizadas no corpo Natural. O segundo é um conjunto de entrevistas realizadas com bancárias, que registram o feminino subjetivado. Estes discursos sobre a vivência do feminino, apesar de também articularem descrições corporais enraizadas na biologia e nas ciências médicas, revelam ainda outros significados culturais representativos, destacando assim a importância dos estudos que privilegiam o agenciamento do sujeito na construção social de gênero, no caso desses femininos.

A relação trabalho-família : o desafio para ontem

Tese de doutoramento, Psicologia (Psicologia dos Recursos Humanos, do Trabalho e das Organizações), Universidade de Lisboa, Faculdade de Psicologia, 2016

Effect of labour market reform on women in the Australian banking industry

[No Abstract]

A Avenida Paulista como pólo de expressões públicas e coletivas na cidade de São Paulo

O presente relatório discute uma das significativas dimensões da avenida Paulista na cidade de São Paulo: sua crescente ocupação para manifestações políticas, articuladas principalmente por categorias profissionais como bancários, funcionários públicos, professores e metalúrgicos, além de outras mais abrangentes como os protestos pelo impeachment, liderados por setores estudantis. O principal objetivo é analisar a visibilidade privilegiada adquirida por essas manifestações, e por conseguinte a importância desse espaço em sua dimensão pública na metrópole.

Fatores de motivação para novos funcionários do setor público: estudo de caso no BNDES

Este estudo de caso buscou investigar os fatores motivacionais que levam os funcionários do setor público brasileiro a desempenhar bem suas atividades. Foi realizado um estudo de caso com empregados do Banco Nacional de Desenvolvimento Econômico e Social (BNDES). A pesquisa se desenvolveu a partir de um roteiro previamente estabelecido, formulado de acordo com revisão da literatura e das suposições levantadas pelo pesquisador. O estudo contou com a participação de 13 entrevistados. A partir da análise de conteúdo das entrevistas, foi possível verificar que o principal fator que leva um funcionário da instituição estudada a se manter motivado e a desempenhar bem suas atividades é a vontade de fazer carreira na instituição e de crescer hierarquicamente. Os entrevistados relataram a existência de um bom clima organizacional, mais em função do corpo funcional se manter quase inalterado ao longo do tempo do que por uma gestão de pessoas voltada para este fim. Muitos dos participantes entrevistados também relataram o orgulho de fazer parte da empresa. Alguns afirmaram ter orgulho de serem funcionários públicos e de seus esforços contribuírem para o crescimento do Brasil.

A motivação e o significado do trabalho de bancários: estudo comparativo entre dois momentos do processo de reestruturação produtiva

This master s dissertation deals with motivation and the meaning of work amongst bank employees. This is done considering a cognitive perception. Work is understood here under a social and subjective comprehension, once it deals with significance attribution. Motivation is the process that rules choice of the different possibilities of individual behavior, all of which according to the Expectation Theory. This study aims to analyze the implications of the productive restructure, since it is related to technological innovation, organizational changes and management, in motivation and work significance. Thus, the objective of the research is to verify motivational differences and the meaning of work amongst bank employees. This is done in two distinct moments of the productive restructure of bank employees in Natal-RN. The research is divided in two parts. In the first one, changes that occurred in banks between 1999 until 2005 were identified by the means of interviews with 7 bank managers. The analyzed perspective was training intensifying, quality emphasis of customer attendance, the use of automation/technology, staff stabilization, change in staff profile, work intensification, etc. In the second study the Inventory of Motivation and Work Meaning was applied. Thus, questions related to work focus, social demographic data, in 187 bank employees were dealt with. The collected data was compared to data from previous work. It was observed that productive restructure has a reflection in the meaning of work increasing self-expression, economical reward, and responsibility in work conditions. All of the item mention beforehand maintain the level of inhumanness and consummation and respond as being the characteristics of the real work environment. On the other hand, bank employees value less justice, self-expression and more the survival perspective, implying instrumental values to work. As for motivation, it is increased among bank employees. These employees have greater expectations that their work produce results since they believe in their interference in work results

Experiências da precarização e precariedade do trabalho bancário: um enfoque sobre as narrativas de vida e trabalho do antigo e do novo bancário do Bradesco

Pós-graduação em Ciências Sociais - FFC

Estudo dos problemas ergonômicos da posição sentada em bancários

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Privatização e política neoliberal: a resistência da categoria bancária no processo de privatização do Banespa (1995-2000)

Pós-graduação em Ciências Sociais - FFC