Comportamento de compra por impulso em shopping centers: pesquisa com consumidores de Brasília-DF e Natal-RN

ARAUJO, G. P. ; RAMOS, A. S. M. . Comportamento de Compra por Impulso em Shopping Centers: pesquisa com Consumidores de Brasília-DF e Natal-RN. REAd. Revista Eletrônica de Administração (Porto Alegre. Online) , v. 16, p. 343-364, 2010.

Democratic Citizenship - A Conditioned Apprenticeship : A Call for Destabilisation of Democracy in Education

We live in times when the search for a citizenship education that can transcend national, ethnical and cultural borders is an important part of educational policy. In times of increased pressure by the European Union on its nation states to provide for nation-transcending democracy, this question becomes crucial for national policymaking in Europe. In this text, Swedish education policy will be taken as a case in point in order to shed light on how this question is being handled in this particular national policy setting. It is argued that the policy’s citizen fostering agenda tends to be counterproductive in the sense that it is still situated in national notions of the relationship between democracy and education, which tend to exclude certain individuals and groups of people on an age-related and (ethno) cultural basis. It is further argued that these excluding features can be related to educational ideas about socialisation. The aim of this text is underlined by suggesting a different way of framing democracy and democratic citizenship education: to increase the potential of education as regards the renewal of democracy and democratic citizenship.

Estratégias competitivas genéricas nas empresas comerciais varejistas de shopping centers: um estudo a partir do modelo de Porter

Os shoppingcenters são grandes instituições repletas de empresas quecompetem entre si formas de como melhor satisfazer as necessidade dosclientes. Sendo assim, cada empresa utiliza-se de estratégias com o intuito deatingir a maior parcela de compradores possíveis sem comprometer suaexistência e sua vantagem competitiva. Este estudo está baseado na teoria dasestratégias competitivas genéricas de Porter (1980; 1985) o qual estabeleceem seu modelo que todas as empresas existentes no mercado possuam pelomenos uma das três abordagens estratégicas (diferenciação, liderança emcusto e enfoque). Desta forma, este trabalho identifica de que maneira estádistribuída as estratégia competitiva nas empresas de shoppingcenters deNatal/RN. Primeiramente buscou-se levantar a relação das estratégias destasempresas com a teoria proposta por Porter (1985) e sua alocação de acordocom os agrupamentos resultantes da combinação das estratégias. Nestemomento, foram aplicados questionários com 89 gerentes de lojas de shoppingcenters que resultou após análises estatísticas em cinco agrupamentos comabordagens válidas. Em seguida foram selecionadas as empresas quepossuíam maior afinidade com cada agrupamento e que melhor representavamos resultados dispostos em cinco clustersacerca da teoria proposta e nestaamostragem foi aplicada entrevista com os gerentes. Os resultados obtidos com as entrevistas validaram a análise dos dados encontrados nosquestionários anteriormente aplicados estando em conformidade com aproposta teoria. Identificou-se também duas modalidades de empresas queutilizavam simultaneamente mais de uma estratégia competitiva (meio-termo),sendo uma dentro e outra fora do modelo proposto pelo autor. Embora omodelo das estratégias competitivas genéricas tenha sido instituído comaspectos voltados as organizações industriais, os resultados obtidos nestetrabalho validaram a aplicação desta teoria em empresas comercias deshopping centers que vem se adequando para obter resultados financeirosmais satisfatórios e melhor posicionamento em relação à concorrência

Comunicação e imagem organizacional: um estudo de suas relações no comércio varejista de shopping centers

This study shows the results of an exploratory-descriptive research that aimed to identify the latent dimensions of communication, as well as finding relations between such dimensions and organizational image. The sample came to a total of 267 respondents, being 89 managers or owners and 178 salespeople of clothing and footwear stores that are situated in the main five shopping centers located in Natal, capital of Rio Grande do Norte. The collection of the data was made by the use of two structuralized and validated instruments, being the answers measured in the likert scale of 6 points. For the measurement of communication it was used the instrument developed by Downs and Hazen (2002), made up of 8 latent dimensions and 32 indicators. For the image it was used the model of Mael and Ashforth (1992) that contains 5 indicators. The analysis of the data was made through of the use of statistical techniques of factorial analysis and structural equations modeling. The results of the factorial analysis demonstrated communication as being formed by five latent dimensions. The modeling, on the other hand, demonstrated to exist positive relations between communication and organizational image, whose results revealed that the image is influenced by the communication with the supervisor, by the organizational integration and as being stronger explained by the vertical communication

Agreed-upon procedures reports on twelve agreements between the Bureau of Nutrition and Health Services of the Iowa Department of Education and child care centers for the period October 1, 2014 through September 30, 2015

Agreed-upon procedures reports on twelve agreements between the Bureau of Nutrition and Health Services of the Iowa Department of Education and child care centers for the period October 1, 2014 through September 30, 2015

Verification and Implementation of Call Sequence Analysing Algorithm

Työssä arvioidaan ja verifioidaan puheluiden luokitteluun suunniteltu Call Sequence Analysing Algorithm (CSA-algoritmi). Algoritmin tavoitteena on luokitella riittävän samankaltaiset puhelut ryhmiksi tarkempaa vika-analyysia varten. Työssä esitellään eri koneoppimisalgoritmien pääluokitukset ja niiden tyypilliset eroavaisuudet, eri luokitteluprosesseille ominaiset datatyypit, sekä toimintaympäristöt, joissa kyseinen toteutus on suunniteltu toimivaksi. CSA-algoritmille syötetään verkon ylläpitoviesteistä koostuvia viestisarjoja, joiden sisällön perusteella samankaltaiset sarjat ryhmitellään kokonaisuuksiksi. Algoritmin suorituskykyä arvioidaan 94 käsin luokitellun verrokkisarjan avulla. Sarjat on kerätty toimivasta 3G-verkon kontrollerista. Kahta sarjaa vertailemalla sarjaparille muodostetaan keskinäinen tunnusluku: sarjojen samanlaisuutta kuvaava etäisyys. Tässä työssä keskitytään erityisesti Hamming-etäisyyteen. Etäisyyden avulla sarjat koostetaan ryhmiksi. Muuttamalla hyväksyttävää maksimietäisyyttä, jonka perusteella kaksi sarjaa lasketaan kuuluvaksi samaan ryhmään, saadaan aikaiseksi alaryhmiä, joihin kuuluu ainoastaan samankaltaisia sarjoja. Hyväksyttävän etäisyyden kasvaessa, myös virheluokitusten määrä kasvaa. Oikeiden lajittelutulosten vertailukohteena toimii käsin luokiteltu ryhmittely. CSA-algoritmin luokittelutuloksen tarkkuus esitetään prosentuaalisena osuutena tavoiteryhmittelystä maksimietäisyyden funktiona. Työssä osoitetaan, miten etäisyysattribuutiksi valittu Hamming-etäisyys ei sovellu tämän datan luokitteluun. Työn lopussa ehdotetaan menetelmää ja työkalua, joiden avulla useampaa eri lajittelija-algoritmia voidaan testata nopealla kehityssyklillä.

The use of motivational interviews by nurses to promote health behaviors in adolescents: A scoping review protocol

Abstract The developmental changes during adolescence may affect subsequent risk for diseases and health-related behaviors. Traditionally, professionals assume that knowledge is sufficient for behavioral changes; however adolescents continue to engage in unhealthy behaviors despite clearly knowing what they should do and how to change. "What is lacking is the motivation to apply that knowledge". Motivational Interview (MI) may be taken as an essential tool in the provision of nursing care to adolescents, being itself a workspace with possible therapeutic effects. Objectives The objective of this scoping is to examine and map the use of MI by nurses in their clinical practice with adolescents to promote health behaviors. The review will focus on knowing what is the current extent of the use of nurse-led MI; which adolescent populations were included; in which contexts nurses use MI; which MI techniques/strategies have been used and what outcomes on health behaviors promotion have been reported. Methodology This scoping review will be informed by JBI methodology. The population of this study is adolescents aged 10 to 19 years participating in nurse-led MI. The concept of MI include MI done by personal or telephone call, with any number of sessions, brief interventions and other motivational interventions grounded but not limited to the principles described by Miller & Rollnick (2008). All geographical and all clinical practice contexts where nurses' undertake MI with adolescents such as hospitals, primary health care, health care centers, community or schools will be contemplated. English, Spanish and Portuguese published studies will be considered for inclusion. Results An initial limited search of MEDLINE and CINAHL was undertaken followed by analysis of the text words contained in the title and abstract, and of the index terms used to describe the concepts, synonyms (with truncations), MeSH Terms and Cinhal headings of this study. It was identified 5 synonyms for "Adolescents", 7 for "MI" and 2 for "nurse". A first search using the all 14 identified keywords and index terms was made at Medline (Title/Abstract) and brought up 125 articles. Other 16 databases referenced at the protocol will be searched to identify additional studies. Articles identified from the final search will be assessed for relevance to the review, based on information provided in the title and abstract. The full article will be retrieved for all studies that meet the inclusion criteria of the review. It is expected that findings from this Scoping Review provide needed information to nurses related to the use of MI to promote health behaviors in adolescents. Conclusions There is little knowledge of what works for whom (which adolescent subpopulation) under what circumstances (in which setting, for what problem) in relation to nurse-led MI. There is a need for scoping or mapping the nurse-led MI with adolescents to identify evidence gaps and to inform opportunities for future development in nursing practice. Moreover, information regarding implemented and evaluated interventions, techniques used, contexts of application and adolescents groups is dispersed in the literature which impedes the formulation of questions about the outcomes and effectiveness of those interventions. The practical implication of this mapping will be clarifying all these aspects.

Consulta de salud de adolescentes en centros educativos: Adolescents’ health consultations in educational centers

La estrategia de Espacios de Orientación y Escucha o Consejerías en salud integral en centros educativos (EOyE) es una experiencia intersectorial e innovadora en el Uruguay. Comienza a implementarse en el año 2012 en Montevideo y el área metropolitana. Los objetivos de la estrategia buscan mejorar la calidad de vida de adolescentes y jóvenes, ofrecer orientación oportuna en salud integral, facilitar la vinculación a los servicios de salud y otros espacios de participación. Los EOyE son ámbitos de consulta y conversación, de acceso libre y espontáneo para los adolescentes. Están a cargo de una dupla de profesionales de las áreas de Medicina o Enfermería y Psicología. La metodología empleada es la Consejería(1), esta se encuadra en los principios de confidencialidad y autonomía progresiva promoviendo el desarrollo de conductas saludables y habilidades para la vida(1). La población potencial de beneficiarios asciende a más de 3000 estudiantes de 12 a 19 años de edad, sus familias y referentes de la comunidad educativa. En el período de intervención entre agosto 2012 y junio 2015, se recibieron un total de 2.400 consultas. Se ha constatado que los estudiantes se apropian del Espacio, concurren espontáneamente y valoran positivamente la propuesta. Asimismo, gran parte de las consultas se resuelven en el momento, ofreciendo escucha y orientación oportuna. La respuesta a las situaciones de mayor complejidad se realiza de manera coordinada con la comunidad educativa, la familia y las redes.

Comportamento de compra por impulso em shopping centers: pesquisa com consumidores de Brasília-DF e Natal-RN

ARAUJO, G. P. ; RAMOS, A. S. M. . Comportamento de Compra por Impulso em Shopping Centers: pesquisa com Consumidores de Brasília-DF e Natal-RN. REAd. Revista Eletrônica de Administração (Porto Alegre. Online) , v. 16, p. 343-364, 2010.

Aplicación de un modelo de gestión del conocimiento para mejorar el programa de capacitación del call center de Promociones y Cobranzas Beta S.A. Bogotá

Este artículo de investigación propone la aplicación de un modelo de gestión del conocimiento para mejorar el programa de capacitación en el Call Center de la empresa Promociones y Cobranzas Beta S.A., ubicada en la zona centro de Bogotá, Cra. 10 No. 16 -39 piso 13. La investigación se realizó durante el año 2015 utilizando como metodología revisión documental, entrevistas a los coordinadores del área y encuestas con un grupo de asesores del Call Center. La aplicación de dichas herramientas generó información acerca del proceso de capacitación actual. A partir de algunas teorías de gestión del conocimiento se buscó determinar el ciclo de las capacitaciones que mejor se adaptara a la necesidad del Call Center de Promociones y Cobranzas Beta S.A., de tal forma que la comunicación con los asesores de cobranzas fuera más efectiva y el conocimiento mantuviera una actualización permanente. La aplicación del modelo permitirá a la gerencia de la compañía, ampliar el conocimiento y mejorar en el servicio con los clientes atendidos, reflejando cumplimiento de las metas de cobro establecidas en el área. Palabras clave: Gestión del conocimiento, programa de capacitación, Call Center

Call & response - February 2016

Call & Response is the newsletter of the South Carolina African American Heritage Commission, whose mission is to identify and promote the preservation of historic sites, structures, buildings, and culture of the African American experience in South Carolina. This is volume X number 2 and includes a message from the chair, list of board members, spotlight on Vitoria A. Smalls and the agenda for the annual conference and awards ceremony.

Absorption and luminescent excitation spectra of F and M centers in Kcl and NaF

Luminescent excitation spectra were measured for the F and M centers in KCl; in particular, for the F band, M band, and the M2 transition. In all 3 cases, the spectra were nearly double-Gaussian in shape, and the efficiency for luminescence was nearly independent of the wavelength of the exciting light. A comparison of the absorption spectrum with the excitation spectrum of the F-band region of crystals with M centers present and oriented provided further evidence for the existence of the M2 transition of van Doorn and Haven and of Okamoto, and against the energy transfer theory of Lambe and Compton. The efficiency for luminescence of the M center upon M-band excitation was equal to the efficiency for F centers in pulse-annealed crystals of low F-center concentrations. The ratio of the efficiencies of the Ml to M2 transitions was 1.2 ± .25. The oscillator strengths of 3 of the M-center transitions in KCl relative to the oscillator strength for the F center were found to be in better agreement with the results reported by Okamoto, than with the results reported by Delbecq. The polarization of luminescence of M centers in KCl was measured at right angles to the exciting light, and was found to agree with the predictions of the van Doorn-Haven model of the M center. In NaF crystals having no absorption bands to the red side of the M band, the absorption and excitation spectra of the M band were accurately double-Gaussian over a wide range of wavelengths; the efficiency of luminescence of the M center was independent of the wavelength of the exciting light in that range; and the polarization of luminescence upon M-band excitation agreed well with the calculations based on the van DoornHaven model of the M center, In crystals in which the F band was bleached sufficiently to make it smaller in absorption height than the M band, several new color centers appeared on the red side of the M band, in contrast to the results reported by Blum; in these crystals, the polarization of luminescence of the M center upon M-band excitation disagreed strongly with theory, even though the absorptions for the new color centers were small compared to the M-band absorption.

Joseph McKeen and the soul of Bowdoin College: an analysis of the chapel sermons of Rev. Joseph McKeen, first president of Bowdoin College, as they relate to his call to serve the common good

The Reverend Joseph McKeen (1757-1807) was the first president of Bowdoin College, Brunswick, Maine, USA, (founded 1794). McKeen is famous for his inaugural address in which he calls students to serve the common good. His view of common good is a deeply theological view, coloured by the theological era in which he lived and worked. This study examines the idea of common in the light of McKeen’s college sermons, taking note of the following subjects: Scottish Common Sense Realism; The Nature of True Virtue; The Controversy with Unitarianism; and Science and Mathematics. McKeen’s view of common good is not simply a political view. He is not merely a republican, expressing his views on the future of the republic in a classical political way. He is also, indeed primarily, a pastor and theologian.

Detecting Motifs in System Call Sequences

The search for patterns or motifs in data represents an area of key interest to many researchers. In this paper we present the Motif Tracking Algorithm, a novel immune inspired pattern identification tool that is able to identify unknown motifs which repeat within time series data. The power of the algorithm is derived from its use of a small number of parameters with minimal assumptions. The algorithm searches from a completely neutral perspective that is independent of the data being analysed and the underlying motifs. In this paper the motif tracking algorithm is applied to the search for patterns within sequences of low level system calls between the Linux kernel and the operating system’s user space. The MTA is able to compress data found in large system call data sets to a limited number of motifs which summarise that data. The motifs provide a resource from which a profile of executed processes can be built. The potential for these profiles and new implications for security research are highlighted. A higher level system call language for measuring similarity between patterns of such calls is also suggested.

CONFERENCIA MAGISTRAL ¿QUÉ ES BIBLIOTECOLOGÍA Y DOCUMENTACIÓN? CRÓNICA DE UN CONFLICTO TERMINOLÓGICO Y CONCEPTUAL

Ciertamente llama sobremanera la atención tener que reflexionar sobre un conflicto –bastantes tenemos ya en nuestro mundo- aunque se trate de un conflicto podríamos decir de carácter epistemológico, de fundamentación paradigmática de qué es o qué debe ser la disciplina a la que con tanto entusiasmo nos dedicamos. Me refiero, naturalmente, a la Bibliotecología. Y aquí arranca el primer conflicto:. ¿Cómo llamar a esta disciplina o, tal vez, conjunto de disciplinas: ¿Bibliotecología? ¿Biblioteconomía? ¿Documentación? ¿Ciencia de la Información? ¿Y cómo llamar de modo unánime a los componentes, factores y aspectos diversos de las actividades documentales? Esto es algo que no ocurre en las disciplinas consagradas como Historia, Medicina, Química, Derecho, etc. e, incluso, en las todavía relativamente recientes como el Periodismo, el Marketing, la Publicidad, etc. Si grave es la inexistencia de unanimidad en los términos que empleamos, más grave es sospechar que, tras estas dudas, se pueda esconder una falta de unanimidad en su concepto, en su definición, en su fundamentación epistemológica, en suma.Ambos conflictos, si no se resuelven provocan, indefectiblemente, consecuencias de incertidumbre a la hora de planificar líneas docentes y de investigación, a la hora de establecer la figura del estudioso o profesional que debemos formar en nuestros centros. Se impone, pues, la construcción definitiva de un paradigma, en definitiva de una teoría de la documentación siempre actualizada y que sea objeto de estudio preliminar y piedra angular en nuestros centros docentes. Y yo les invito desde aquí a pensar en esta cuestión y a proponer elementos que contribuyan a su construcción.