Ombudsman : um mecanismo democrático para o controle da administração / Daisy de Asper y Valdes. --

Inclui notas bibliográficas.

Federal FY ... annual report, Illinois nursing home ombudsman program.

Description based on: FY 1986.

The Ombudsman : a primer for federal agencies.

Mode of access: Internet.

What do we expect from an ombudsman? Narratives of everyday engagement with the informal justice system in Germany and the UK

This paper looks at expectations people have of informal justice mechanisms through a rich empirical dataset of 2775 recent ombudsman users in Germany and the United Kingdom. In a cross-cultural comparison the ombudsman, as a model of justice is explored. Not much is known about people’s expectations towards the ombudsman model; this paper starts to fill the gap. Four roles became apparent as cross-cultural narratives in the dataset; people who interact with ombudsmen expect them to be interpreters, advocates, allies and instruments. The identified roles are largely common to both countries, but in some aspects they show national specificities. These national specificities are seen mainly in the use of language; in Germany it is more legalistic in comparison to the UK. I argue that this might be related to what has been described as the general legal culture of each country and the institutional set-up.

The Role of the Long-Term Care Ombudsman, May 28, 2015

Explanation of the role of the Long-Term Care Ombudsman in Iowa

Office of the State Long-Term Care Ombudsman Visitation & Powers of Attorney memo, February 25, 2013

Explanation of residents' & tenants' rights & Durable Power of Attorney for Health Care

Office of State Long-Term Care Ombudsman Map, December 16, 2014

Local Long-Term Care Ombudsman county coverage

Office of the State Long-Term Care Ombudsman: Role in Involuntary Discharges, November 25, 2014

Iowa law requires that a copy of the Notice of an Involuntary Discharge action given to residents of nursing facilities or residential care facilities also be given to the Office of the State Long-Term Care Ombudsman. In addition, the law requires that a copy of the Notice of an Involuntary Transfer/Eviction action given to tenants of an elder group home or assisted living program also be given to the Office of the State Long-Term Care Ombudsman.

What is an Ombudsman? 2014

The focus of the Long-Term Care Ombudsman’s Office is to advocate for the rights and wishes of residents and tenants in long-term care. In fact, resident’s rights are guaranteed by the federal 1987 Nursing Home Reform Law. This law requires nursing facilities to promote and protect the rights of each resident and places a strong emphasis on individual dignity and self-determination. Iowa has incorporated these rights into state law for residential care and nursing facility residents, assisted living and elder group home tenants. The Long-Term Ombudsman helps residents, tenants, and their families and friends understand and exercise these guaranteed rights. The Long-Term Care Ombudsman’s responsibilities are outlined in Title VII of the Older Americans Act.

Office of the State Long-Term Care Ombudsman, March 26,2015

Exclamation of what the duties are of a Long-Term Care Ombudsman and why to call. Residents of long-term care facilities are entitled to many rights.

2016 Quarter 2 Managed Care Ombudsman Program Quarterly Report

This report provides an update on the following items for the first programmatic quarter (July, August and September 2016): • 2nd Quarter Overview • Systemic Trends • Community Partnerships and Outreach • Managed Care Ombudsman Program Administrative Update

2016 Quarter 1 Managed Care Ombudsman Program Quarterly Report

he Managed Care Ombudsman Program provides various services including education and information regarding managed care plans, services, care and processes, advocacy and outreach on behalf of members, and appeals assistance and complaint resolution for members needing assistance with resolving issues with their managed care plan or navigating the managed care system. This report provides an update on the following items for the first programmatic quarter (April, May and June 2016): • 1st Quarter Overview • Systemic Trends • Community Partnerships and Outreach • Managed Care Ombudsman Program Administrative Update

Consumer protection in the banking sector : reviewing the Code of Banking Practice

This article explains the relevance of the Code and its place in the regulatory framework, discusses some of the key issues arising in the recent review (as identified by consumer advocates1), and explains the relationship between the Code and the Financial Ombudsman Service.

Redesigning the inspection blitz in the post WorkChoices environment

The regulatory enforcement literature proposes a continuum with two principal perspectives to gaining compliance with regulations at its extremes – a compliance approach and a deterrence approach. Within these perspectives a range of strategies and tools are used to support the broad intent of an enforcement agency. One tool is the inspection blitz, concentrating resources where significant non-compliance is suspected. While agencies enforcing minimum labour standards in the Australian federal jurisdiction have traditionally used the blitz strategy as an occasional tool, it is now more regularly used. This paper examines the blitz as an enforcement tool, placing it within the compliance/deterrence perspectives, before exploring its use by the Workplace Ombudsman/Fair Work Ombudsman. We argue that multiple factors have led to the blitz’s redesign in the post-Work Choices environment, and that its current framework and persuasive compliance nature is not appropriate for all situations.