2 resultados para Six sigma (Quality control standard)

em AMS Tesi di Laurea - Alm@DL - Università di Bologna


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In the last decade the near-surface mounted (NSM) strengthening technique using carbon fibre reinforced polymers (CFRP) has been increasingly used to improve the load carrying capacity of concrete members. Compared to externally bonded reinforcement (EBR), the NSM system presents considerable advantages. This technique consists in the insertion of carbon fibre reinforced polymer laminate strips into pre-cut slits opened in the concrete cover of the elements to be strengthened. CFRP reinforcement is bonded to concrete with an appropriate groove filler, typically epoxy adhesive or cement grout. Up to now, research efforts have been mainly focused on several structural aspects, such as: bond behaviour, flexural and/or shear strengthening effectiveness, and energy dissipation capacity of beam-column joints. In such research works, as well as in field applications, the most widespread adhesives that are used to bond reinforcements to concrete are epoxy resins. It is largely accepted that the performance of the whole application of NSM systems strongly depends on the mechanical properties of the epoxy resins, for which proper curing conditions must be assured. Therefore, the existence of non-destructive methods that allow monitoring the curing process of epoxy resins in the NSM CFRP system is desirable, in view of obtaining continuous information that can provide indication in regard to the effectiveness of curing and the expectable bond behaviour of CFRP/adhesive/concrete systems. The experimental research was developed at the Laboratory of the Structural Division of the Civil Engineering Department of the University of Minho in Guimar\~aes, Portugal (LEST). The main objective was to develop and propose a new method for continuous quality control of the curing of epoxy resins applied in NSM CFRP strengthening systems. This objective is pursued through the adaptation of an existing technique, termed EMM-ARM (Elasticity Modulus Monitoring through Ambient Response Method) that has been developed for monitoring the early stiffness evolution of cement-based materials. The experimental program was composed of two parts: (i) direct pull-out tests on concrete specimens strengthened with NSM CFRP laminate strips were conducted to assess the evolution of bond behaviour between CFRP and concrete since early ages; and, (ii) EMM-ARM tests were carried out for monitoring the progressive stiffness development of the structural adhesive used in CFRP applications. In order to verify the capability of the proposed method for evaluating the elastic modulus of the epoxy, static E-Modulus was determined through tension tests. The results of the two series of tests were then combined and compared to evaluate the possibility of implementation of a new method for the continuous monitoring and quality control of NSM CFRP applications.

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In questo momento i servizi costituiscono il principale settore d’impiego e la maggior fonte di reddito per le economie sviluppate, rappresentando circa tre quarti del prodotto interno lordo sia negli Stati Uniti che nel Regno Unito. (Piercy e Rich, 2009) Nonostante però questa notevole importanza per l’economia, le organizzazioni di questo settore non riescono a fornire dei servizi di qualità tale da soddisfare le richieste dei clienti. (Piercy e Rich, 2009) Ancora più preoccupante è il risultato degli indicatori che forniscono un livello di qualità dei servizi in calo di anno in anno. (Dickson et al., 2005) Questo lavoro di tesi si occupa di analizzare il Lean Six Sigma come metodologia di cambiamento organizzativo e miglioramento dei processi aziendali, nel contesto dei servizi e in modo particolare in quelli finanziari. L’obiettivo di questo lavoro è quello di presentare il Lean Six Sigma applicato ai servizi analizzando i fattori critici di successo, i fattori ostativi, le barriere organizzative interne, le differenze tra il settore manifatturiero e quello dei servizi, gli strumenti, gli obiettivi e i benefici introdotti. Si vuole inoltre indagare l’applicazione di tale metodologia a un’azienda italiana di piccole e medie dimensioni esaminando le caratteristiche da tenere in considerazione durante la sua implementazione.