Information and communication technologies in tourism: challenges and trends


Autoria(s): Morais, Elisabete Paulo; Cunha, Carlos R.; Sousa, João Paulo; Santos, Arlindo
Data(s)

09/09/2016

09/09/2016

2016

Resumo

The integration of Information and Communication Technologies (ICT) in the tourism industry is an essential element for the success of any tourism enterprise. ICTs provide access to information of tourism products from anywhere and at any time. Tour companies may also reach out to target customers around the world through a series of emerging technologies. This paper aims to make a review of the main key factors of ICT in Tourism. Aspects such as the quality of the website, Digital Marketing, Social Networking, Multimedia, Mobile Technologies and Intelligent Environments are discussed.

Identificador

Morais, Elisabete Paulo; Cunha, Carlos R.; Sousa, João Paulo; Santos, Arlindo (2016) - Information and communication technologies in tourism: challenges and trends. In 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: from Regional Development Sustainability to Global Economic Growth. Milan. p. 1381-1388. ISBN 978-0-9860419-7-6

978-0-9860419-7-6

http://hdl.handle.net/10198/13223

Idioma(s)

eng

Publicador

International Business Information Management Association (IBIMA)

Direitos

restrictedAccess

http://creativecommons.org/licenses/by/4.0/

Palavras-Chave #ICT #tourism #e-tourism #m-tourism
Tipo

conferenceObject