Betting Against the Glass Ceiling: Supervisor Gender & Employee Job Satisfaction in the Casino-Entertainment Industry


Autoria(s): Thomas, Nicholas J; Thomas, Lisa Y; Brown, Eric A; Kim, Jaewook
Data(s)

02/06/2014

Resumo

This exploratory study expands on hospitality management literature, specifically on the influence of a supervisor’s gender in regards to employee job satisfaction within the casino-entertainment sector. Employee job satisfaction was analyzed using company, department, and supervisor variables based on 961 surveys. The study’s results suggest that employees with male supervisors have a higher employee satisfaction level than employees with supervisors that are female. Hospitality organizations are therefore encouraged to create leadership programs to ensure women are a part of corporate leadership’s success formula for the future.

Formato

application/pdf

Identificador

http://digitalcommons.fiu.edu/hospitalityreview/vol31/iss4/3

http://digitalcommons.fiu.edu/cgi/viewcontent.cgi?article=1576&context=hospitalityreview

Publicador

FIU Digital Commons

Fonte

Hospitality Review

Palavras-Chave #Human Resources #Job Satisfaction #Gender #Casino
Tipo

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