Customer satisfaction should not be the only goal

---

Autoria(s): Bennett, R.; Rundle-Thiele, S.

Contribuinte(s)	C. Martin
Data(s)	01/01/2004
Identificador	http://espace.library.uq.edu.au/view/UQ:69350
Publicador	Emerald Group Publishing
Palavras-Chave	#C1 #350204 Marketing and Market Research #720401 Marketing
Tipo	Journal Article