THE KNOWLEDGE ABOUT COMMUNICATION STRATEGIES WHEN TAKING CARE OF THE EMOTIONAL DIMENSION IN PALLIATIVE CARE
Contribuinte(s) |
UNIVERSIDADE DE SÃO PAULO |
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Data(s) |
22/10/2013
22/10/2013
2012
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Resumo |
The aim of this qualitative study was to investigate existing knowledge and the use of communication strategies in emotional care for patients receiving palliative care in Brazil. It was performed from August, 2008, to July, 2009, with 303 health professionals who worked or had frequent contact with patients receiving palliative care, using a questionnaire. Data was submitted to descriptive and analytical statistical treatment. The professionals reported not knowing about communication strategies, showing a significant difference (p-value 0.0011) in comparing subjects with and without previous training in palliative care, showing that those who had received proper training know/use more communication strategies when providing care for their patients on an emotional level. The strategies most often cited were: careful listening, verbal reaffirmation of care, using open questions, and affective touch. We conclude that there is little knowledge and poor use of communication strategies among health professionals in towards the emotional care of patients receiving palliative care. |
Identificador |
TEXTO & CONTEXTO ENFERMAGEM, FLORIANOPOLIS, v. 21, n. 1, supl., Part 3, pp. 121-129, JAN-MAR, 2012 0104-0707 http://www.producao.usp.br/handle/BDPI/35449 10.1590/S0104-07072012000100014 |
Idioma(s) |
por |
Publicador |
UNIV FEDERAL SANTA CATARINA FLORIANOPOLIS |
Relação |
TEXTO & CONTEXTO ENFERMAGEM |
Direitos |
openAccess Copyright UNIV FEDERAL SANTA CATARINA |
Palavras-Chave | #COMMUNICATION #PALLIATIVE CARE #PATIENT CARE TEAM #NURSING CARE #CANCER-PATIENTS #NURSING |
Tipo |
article original article publishedVersion |