The effects of facial attractiveness and gender on customer evaluations during a web-video sales encounter


Autoria(s): McColl, Rod; Truong, Yann
Data(s)

01/01/2013

Identificador

http://hdl.handle.net/10536/DRO/DU:30063957

Idioma(s)

eng

Publicador

Taylor & Francis

Relação

http://dro.deakin.edu.au/eserv/DU:30063957/mccoll-effectsoffacial-2013.pdf

http://www.tandfonline.com/doi/abs/10.2753/PSS0885-3134330110#.U4fdRSjAx8E

Direitos

2013, Taylor & Francis

Palavras-Chave #web-video interface #facial appearance #sales person #gender #customer evaluation
Tipo

Journal Article