Representing customer service : telephones and texts


Autoria(s): Wray-Bliss, Edward
Contribuinte(s)

Sturdy, Andrew

Grugulis, Irena

Willmott, Hugh

Data(s)

01/01/2001

Identificador

http://hdl.handle.net/10536/DRO/DU:30041679

Idioma(s)

eng

Publicador

Palgrave Macmillan

Direitos

2001, Palgrave Macmillan

Tipo

Book Chapter