The role of pre-season expectations in determining customer satisfaction with the season-ticket srvice of professional sport clubs

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Autoria(s): Van Leeuwen, Linda; Quick, Shayne; Daniel, Kerry

Data(s)	01/01/2002
Identificador	http://hdl.handle.net/10536/DRO/DU:30015614
Idioma(s)	eng
Publicador	North American Society for Sport Management
Tipo	Conference Paper