Providing health services to migrants and refugees settling in Victoria, Australia: an analysis of the complexity, cost and policy implications for public health
Data(s) |
01/12/2007
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Resumo |
The aim of the research was to identify factors related to the increased costs of providing health services to clients from a non-English speaking background (NESB), using a cross-sectional analysis of the administrative records of clients using community health services in the Northern Metropolitan region of Melbourne for the 2001/2002 financial year. The higher cost of providing services to NESB clients was influenced by four factors: increased consultation time, group attendance to an appointment, increased interpreting costs and the type of service provider. Family members and multilingual staff play a significant role in providing informal interpreting services or low-cost support for NESB consultants, and these activities should receive appropriate support. Additional funding is needed to support interpreting requirements when dealing with the health needs of NESB clients.<br /> |
Identificador | |
Idioma(s) |
eng |
Publicador |
Pavillion Publishing Ltd |
Direitos |
2007, Pavilion Journals (Brighton) Ltd |
Palavras-Chave | #Emigration and immigration #Emigration and immigration #Immigrants -- Health and hygiene |
Tipo |
Journal Article |