Emerging issues in after-sales enterprise information technology support using web-based Self-service systems


Autoria(s): Cooper, Vanessa; Lichtenstein, Sharman; Smith, Ross
Contribuinte(s)

[Unknown]

Data(s)

01/01/2005

Identificador

http://hdl.handle.net/10536/DRO/DU:30005644

Idioma(s)

eng

Publicador

Australasian Chapter of the Association for Information Systems

Relação

http://dro.deakin.edu.au/eserv/DU:30005644/lichtenstein-emergingissues-2005.pdf

Tipo

Conference Paper