Perceptions of high involvement work practices and burnout: investigating the mediating role of procedural justice and role overload and the moderating role of colleague support


Autoria(s): Kilroy, Steven; Flood, Patrick; Bosak, Janine; Chenevert, Denis
Data(s)

23/05/2015

Resumo

Purpose<br/>The purpose of this paper is to investigate the impact of employees’ perceptions of high involvement work practices (HIWPs) on burnout (emotional exhaustion and depersonalisation) via the mediating role of role overload and procedural justice. Further, perceived colleague support was hypothesised to moderate the effects of role overload and procedural justice on these outcomes.<br/><br/>Design/Methodology<br/>The study was conducted on a random sample of unionised registered nurses (RNs) working in the Canadian public health care sector, stratified by mission and size of the institution to ensure representativeness. Of the 6546 nurses solicited, 2174 returned a completed questionnaire, resulting in a response rate of 33.2%. To test our hypotheses we conducted structural equation modelling (SEM) in Mplus version 6.0 (Muthen and Muthen, 1998 – 2010) with Maximum Likelihood (ML) estimation.<br/><br/>Results<br/>The results showed that procedural justice and role overload fully mediated the influence of HIWPs on burnout. Moreover, colleague support moderated the effects of procedural justice and role overload on emotional exhaustion but not depersonalisation.<br/><br/>Limitations<br/>The study used a cross-sectional research design and is conducted among one occupational group (i.e. nurses).<br/><br/>Research/Practical Implications<br/>The findings question the dark side of HRM in the health care context. They also contribute to the lack of theoretical and empirical work dedicated to understanding the ‘black box’ problem (Castanheira and Chambel, 2010).<br/><br/>Originality/Value<br/>The study employs a well-known theoretical perspective from the occupational health psychology literature to the HR field in order to contribute to the lack of theorising in the HR-well-being link.<br/>

Identificador

http://pure.qub.ac.uk/portal/en/publications/perceptions-of-high-involvement-work-practices-and-burnout-investigating-the-mediating-role-of-procedural-justice-and-role-overload-and-the-moderating-role-of-colleague-support(51450b43-2c5b-4844-9c85-ff7cefc9c520).html

Idioma(s)

eng

Direitos

info:eu-repo/semantics/restrictedAccess

Fonte

Kilroy , S , Flood , P , Bosak , J & Chenevert , D 2015 , ' Perceptions of high involvement work practices and burnout: investigating the mediating role of procedural justice and role overload and the moderating role of colleague support ' Paper presented at 17th congress of the European Association of Work and Organizational Psychology , Oslo , Norway , 20/05/2015 - 23/05/2015 , .

Tipo

conferenceObject