Customer Service Performance and Delivery: A Qualitative Review


Autoria(s): Wiggan, Jay; Talbot, T.; Hendy, N.; Rafferty, A.; Calcraft, R.; Wyatt, B.
Data(s)

2005

Identificador

http://pure.qub.ac.uk/portal/en/publications/customer-service-performance-and-delivery-a-qualitative-review(d3432a8d-7c12-431b-b7a5-ce40e6f62e4a).html

Idioma(s)

eng

Publicador

Department for Work and Pensions, The Stationery Office

Direitos

info:eu-repo/semantics/restrictedAccess

Fonte

Wiggan , J , Talbot , T , Hendy , N , Rafferty , A , Calcraft , R & Wyatt , B 2005 , Customer Service Performance and Delivery: A Qualitative Review . vol. 276 , Department for Work and Pensions, The Stationery Office .

Tipo

book