The role of conflict in determining consensus on quality in Wikipedia articles


Autoria(s): Osman, Kim
Data(s)

2013

Resumo

This paper presents research that investigated the role of conflict in the editorial process of the online encyclopedia, Wikipedia. The study used a grounded approach to analyzing 147 conversations about quality from the archived history of the Wikipedia article 'Australia'. It found that conflict in Wikipedia is a generative friction, regulated by references to policy as part of a coordinated effort within the community to improve the quality of articles.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/64185/

Publicador

ACM

Relação

http://eprints.qut.edu.au/64185/1/Osman_WikiSym13_Theroleofconflict.pdf

DOI:10.1145/2491055.2491067

Osman, Kim (2013) The role of conflict in determining consensus on quality in Wikipedia articles. In Proceedings of the 9th International Symposium on Open Collaboration - WikiSym '13, ACM, Hong Kong, China, pp. 1-6.

Direitos

Copyright 2013 The Author

Copyright is held by the owner/author(s). Publication rights licensed to ACM.

Fonte

ARC Centre of Excellence for Creative Industries and Innovation; Creative Industries Faculty

Palavras-Chave #200100 COMMUNICATION AND MEDIA STUDIES #200102 Communication Technology and Digital Media Studies #Wikipedia #internet studies #online community #conflict #mass collaboration
Tipo

Conference Paper