Is your organizational culture fit for business process management?
Data(s) |
01/05/2012
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Resumo |
All processes are modeled, all process metrics defined, all process support systems are set up; yet still, processes are not running smoothly and departmental silos are more present than ever. Both practitioners and academics tell the same story. A successful business process management (BPM) implementation goes beyond using the right methods and putting the right systems in place. In fact, an important success factor for BPM is establishing the right organizational culture, that is, a culture that supports the achievement and maintenance of efficient and effective business processes. |
Formato |
application/pdf |
Identificador | |
Publicador |
Business Process Trends |
Relação |
http://eprints.qut.edu.au/50046/2/50046.pdf http://www.bptrends.com/publicationfiles/05-01-2012-ART-Is%20your%20organizational%20Culture%20fit%20for%20BPM-vom%20Brocke_final.pdf Schmiedel, Theresa, vom Brocke, Jan, & Recker, Jan C. (2012) Is your organizational culture fit for business process management? BPTrends, 9(5), pp. 1-5. |
Direitos |
Copyright 2012 BPTrends |
Fonte |
School of Information Systems; Science & Engineering Faculty |
Palavras-Chave | #080610 Information Systems Organisation #150302 Business Information Systems #Business Process Management #Culture #Survey #Assessment #Change |
Tipo |
Journal Article |