A software framework for risk-aware business process management


Autoria(s): Conforti, Raffaele; La Rosa, Marcello; ter Hofstede, Arthur H.M.; Fortino, Giancarlo; de Leoni, Massimiliano; van der Aalst, Wil M.P.; Adams, Michael J.
Data(s)

11/06/2013

Resumo

With the large diffusion of Business Process Managemen (BPM) automation suites, the possibility of managing process-related risks arises. This paper introduces an innovative framework for process-related risk management and describes a working implementation realized by extending the YAWL system. The framework covers three aspects of risk management: risk monitoring, risk prevention, and risk mitigation. Risk monitoring functionality is provided using a sensor-based architecture, where sensors are defined at design time and used at run-time for monitoring purposes. Risk prevention functionality is provided in the form of suggestions about what should be executed, by who, and how, through the use of decision trees. Finally, risk mitigation functionality is provided as a sequence of remedial actions (e.g. reallocating, skipping, rolling back of a work item) that should be executed to restore the process to a normal situation.

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/49495/

Publicador

Sun SITE Central Europe

Relação

http://eprints.qut.edu.au/49495/1/Demo.pdf

http://ceur-ws.org/Vol-998/Paper17.pdf

Conforti, Raffaele, La Rosa, Marcello, ter Hofstede, Arthur H.M., Fortino, Giancarlo, de Leoni, Massimiliano, van der Aalst, Wil M.P., & Adams, Michael J. (2013) A software framework for risk-aware business process management. In Proceedings of the CAiSE'13 Forum at the 25th International Conference on Advanced Information Systems Engineering (CAiSE): CEUR Workshop Proceedings, Volume 998, Sun SITE Central Europe, Valencia, Spain, pp. 130-137.

http://purl.org/au-research/grants/ARC/DP110100091

Direitos

Copyright 2013 [please consult the author]

Fonte

Institute for Future Environments; School of Information Systems; Science & Engineering Faculty

Palavras-Chave #080000 INFORMATION AND COMPUTING SCIENCES #080300 COMPUTER SOFTWARE #080309 Software Engineering #080600 INFORMATION SYSTEMS #080609 Information Systems Management
Tipo

Conference Paper