Establishing a quality franchise relationship in Taiwan : Investigating relationships between relationship quality, loyalty and cooperation


Autoria(s): Huang, Marvin; McDonnell, John; Beatson, Amanda T.
Data(s)

2010

Resumo

Franchised convenience stores successfully operate throughout Taiwan, but the convenience store market is approaching saturation point. Creating a cooperative long-term franchising relationship between franchisors and franchisees is essential to maintain the proportion of convenience stores...

Identificador

http://eprints.qut.edu.au/40834/

Publicador

VDM Verlag Dr Muller Aktiengesellschaft and Co. KG

Relação

http://www.vdm-publishing.com/

Huang, Marvin, McDonnell, John, & Beatson, Amanda T. (2010) Establishing a quality franchise relationship in Taiwan : Investigating relationships between relationship quality, loyalty and cooperation. VDM Verlag Dr Muller Aktiengesellschaft and Co. KG, Germany.

Fonte

School of Advertising, Marketing & Public Relations

Palavras-Chave #150503 Marketing Management (incl. Strategy and Customer Relations) #Franchising #Cooperation #Relationship Quality
Tipo

Book