Evaluation of service quality : Brisbane City Council, Customer Service Centre


Autoria(s): Leong, Cynthia S. Y
Data(s)

1999

Identificador

http://eprints.qut.edu.au/36344/

Publicador

Queensland University of Technology

Relação

Leong, Cynthia S. Y (1999) Evaluation of service quality : Brisbane City Council, Customer Service Centre. Masters by Research thesis, Queensland University of Technology.

Direitos

Copyright Cynthia S. Y Leong

Palavras-Chave #Customer relations Queensland Brisbane #Consumer satisfaction Queensland Brisbane #Consumer complaints Queensland Brisbane #thesis #masters
Tipo

Thesis