One size doesn't fit all. Exploring marketing strategies for influencing three dimensions of brand loyalty


Autoria(s): Russell-Bennett, Rebekah; Worthington, Steve; Hartel, Charmine
Data(s)

2009

Resumo

Brand loyalty is a concept that has garnered considerable interest over recent years from both marketing practitioners and academics alike. While marketers are primarily interested in ways they can generate and increase brand loyalty from their customers, academics strive to conducts research which investigates the antecedents and consequences of customer loyalty (See DeWitt, Nguyen and Marshall 2008; Russell-Bennett, McColl-Kennedy and Coote 2007).

Formato

application/pdf

Identificador

http://eprints.qut.edu.au/28572/

Relação

http://eprints.qut.edu.au/28572/1/c28572.pdf

http://www.leedsmet.ac.uk/conferences/am2009/index.html

Russell-Bennett, Rebekah, Worthington, Steve, & Hartel, Charmine (2009) One size doesn't fit all. Exploring marketing strategies for influencing three dimensions of brand loyalty. In Proceedings of the Academy of Marketing Conference 2009, Leeds Metropolitan University.

Direitos

Copyright 2009 the authors.

Fonte

QUT Business School; School of Advertising, Marketing & Public Relations

Palavras-Chave #150503 Marketing Management (incl. Strategy and Customer Relations) #Brand loyalty #Marketing #Strategy
Tipo

Conference Paper