It's Not About The Money! Key Drivers of Satisfaction With Government Third-Party Complaint Handling
| Contribuinte(s) |
Rentschler, R Hall, J |
|---|---|
| Data(s) |
2005
|
| Identificador | |
| Publicador |
Bowater School of Management, Deakin University |
| Relação |
Bennett, Rebekah, Drennan, Judy, & Hartel, Charmine (2005) It's Not About The Money! Key Drivers of Satisfaction With Government Third-Party Complaint Handling. In Rentschler, R & Hall, J (Eds.) 2nd Australasian Nonprofit and Social Marketing Conference, 22-23 September 2005, Australia, Victoria, Melbourne. |
| Fonte |
QUT Business School; School of Advertising, Marketing & Public Relations |
| Palavras-Chave | #150599 Marketing not elsewhere classified #Customer Satisfaction, Complaints, Third-Party, Public Sector |
| Tipo |
Conference Paper |
