Service Quality: An Investigation into Malaysian Consumers Using DINESERV


Autoria(s): Bougoure, Ursula; Tang, Keang Meng
Contribuinte(s)

Ali, Y

van Dessel, M

Data(s)

2006

Identificador

http://eprints.qut.edu.au/24734/

Publicador

Australian and New Zealand Marketing Academy

Relação

Bougoure, Ursula & Tang, Keang Meng (2006) Service Quality: An Investigation into Malaysian Consumers Using DINESERV. In Ali, Y & van Dessel, M (Eds.) ANZMAC 2006 Conference Proceedings, 4 - 6 December 2006, Australia, Queensland, Brisbane.

Fonte

QUT Business School; School of Advertising, Marketing & Public Relations

Palavras-Chave #150599 Marketing not elsewhere classified #Services Marketing, DINESERV, Culture, Malaysia
Tipo

Conference Paper